Helen's followed a career path since 1993 involving administration, data and technology employed by the NHS and Local Council. Following a change in direction in 2011, Helen ran her own successful business as a dog walker and by 2015 became the Co-Director of her own Dog Daycare Centre alongside her husband, employing 9 other staff to offer fully licensed Dog Daycare and Grooming Service to the local rural community.

At an early stage, Helen sought the need for a complete CRM system to streamline the many administrative and customer support requirements of running a busy dog daycare business. She found and trialled Pet Sitter Plus and found it to be a perfect fit for the model of her business and has been using it ever since. Helen has now automated most of the administrative tasks involved in the day-to-day management. She has also customised the software to ensure the functions available in Pet Sitter Plus simplify data collection processes to comply with the latest legislation for Dog Daycare issued in 2018 by DEFRA.

In an exciting move, Helen has joined the Pet Sitter Plus team as a Software Coach and Support Analyst and is keen to share her diverse range of skills and knowledge gained over the years, and to support other dog professionals in streamlining their own business operations with the help of Pet Sitter Plus.